G: Volume Discounts & Upsell supports discounts on Shopify POS within certain conditions. This guide explains which offers are compatible, how POS handles your offer settings, and how to enable POS for an offer.
1. Which offer types support POS
Currently, only these 2 offer types can run on POS:
- Volume Discount
- Quantity Discount
Other offer types: Quantity Breaks, Frequently Bought Together, Fixed Bundles, BOGO, Free Gift, Cart Progress Bar, and Upsell, are not supported on POS yet. If POS support is added for these offer types in the future, we will update this article accordingly.
2. Product segment, Customer segment, and Schedule settings don't apply to POS
When you create an offer in the app, you can configure Product segment, Customer segment, and Schedule under the General and Advanced tabs. These settings only affect your storefront — they do not carry over to POS.
On POS, an eligible offer always runs as if it were configured with:
- Customer segment: All customer
- Schedule: Running continuously (starts immediately)
Product segment works differently on POS. Instead of using the Product segment setting in the app, you select which products the offer applies to by adding a product metafield (see Section 3 below). Only products with this metafield enabled will get the discount on POS.
3. How to enable POS for an offer
Follow these steps to get an offer running on POS:
Step 1: Choose your offer Pick the Volume Discount or Quantity Discount offer you want to run on POS.
Step 2: Contact support to enable POS Reach out to our team at
support@tapita.io with the offer you'd like to enable. Our team will turn on POS for that offer.
Note: Only 1 offer can be enabled for POS at a time.
Step 3: Set up the product metafield Once POS is enabled for your offer, add a metafield to mark which products should receive the discount on POS:
- Namespace/key: g_volume_discount
- Type: true_false
- Set the value to true for each product you want included in the POS discount.
Products without this metafield, or with it set to false, will not receive the discount on POS.
Step 4: Sell on POS
Add the eligible products to a cart on POS as usual, the discount will apply automatically once the quantity conditions are met.
4. How discount combination works on POS
Similar to storefront, product discounts and order discounts can be combined on POS.
However, please note: order discounts on POS currently only accept native Shopify discount codes. The app does not yet generate or apply its own order discount on POS.
If you'd like to combine a custom order discount logic with your POS offer, please reach out to our support team — this can be set up on a case-by-case basis.
5. FAQs
Can I enable POS for more than 1 offer at the same time?
No. Only 1 offer can be active for POS at a time.
Will my POS settings affect the online store offer?
No. POS settings and online store settings are configured separately, so changes you make for POS won't affect how the offer behaves on your online store, and vice versa.