Shelly: AI Chatbot & FAQs | Viewing And Analyzing Chat History

Viewing and Analyzing Chat History
Optimization Tips for Merchants Using Shelly AI Chatbot
Want to make your Shelly AI Chatbot a customer service superstar for your Shopify store? This guide shares simple strategies to balance AI and human support handoffs and tips for monitoring based on user feedback to keep your chatbot on point. ...
Insights from Chat Data for Shelly AI Chatbot
Want to make your Shelly AI Chatbot even better for your Shopify customers? Diving into chat data helps you spot what they’re asking and improve your FAQs. This guide shows you how to use the 'View Chat' section, check full chat histories, export ...

Shelly: AI Chatbot & FAQs | Viewing And Analyzing Chat History | Knowledge Base