How To Set Up Extra deals: BOGO, Free Gift, and Upsell

How To Set Up Extra deals: BOGO, Free Gift, and Upsell

Extra deals are bonus offers you can add on for any discount tier in your Quantity Breaks offer. They live inside the Discount Tiers tab, the Offer Tiers section, within each individual tier, so once you've set up your tiers (Title, Quantity, Discount), you can layer one of these on top:
  1. BOGO: give a free unit of the same product
  2. Free gift: give a bonus item of a different product
  3. Upsell: offer a discounted add-on product
  4. Add image: attach a small image to the tier for visual appeal
From app dashboard, Go to Offers → Quantity Breaks → Create offer → Scroll down to the Offer tiers section

A few things to know before you start:

You can add or remove discount tiers at any time; this doesn't affect your Extra setup on the remaining tiers.
Each tier can carry more than one Extra deal at once. For example, you can add both Free gift and an upsell to the same tier. 


Below is what each Extra is for and how to set it up, step by step.

1. How to Set Up BOGO (Buy One, Get One) Deals

What is BOGO?

BOGO gives customers a free unit of the same product they're already buying, once they reach a discount tier. It's one of the simplest, most recognizable promotions; customers don't need any explanation to understand "buy one, get one free."

Why use it?

  • Boosts units per order without extra setup (no need to pick a separate gift product)
  • Helps you clear the inventory of the same product faster
  • A trusted, familiar promotion format that drives quick add-to-cart decisions

How to set it up:

1. From Offers page → Choose Quantity Breaks → Name your offer → Name the Widget (e.g. BUY ONE, GET ONE FREE) → Apply to Products
2. Scroll to Offer Tiers section → Add/Remove any Tier as your want.
  1. For example, if you offer BOGO only without tired pricing, you can remove the default Tier 2 & Tier 3 by clicking the trash icon 🗑 button.

3. Below each tier where the Extra deals are listed, choose the BOGO deal.
  1. For example, for Tier 1, click BOGO.

4. A BOGO card will appear with 3 fields to fill in:
  1. The Product: You can offer more than one free gift by clicking the plus (+) button or by directly entering the quantity you want.
  2. BOGO title: type the name customers will see on this offer (e.g. "BOGO", "FREE",..).
  3. Choose how this BOGO offer tracks against the trigger product:
    1. Track by product: the customer gets one free unit of the same product, but they can choose any variant (e.g. any color/size) for their free item.
    2. Track by variant (coming soon): the customer only gets a free unit of the exact same variant they purchased (e.g. same color and size).
  4. Click the Delete button if you want to remove the BOGO deal.

5. (Optional) If you want to highlight this tier, toggle Show Extra Badge ON, then type your badge text in the Extra Text field (e.g. "EXTRA").
6. Check the Preview panel on the right to see how the BOGO offer looks on your product page.
7. Click Save (top right) once you're happy with it.


2. How to Set up Free gift

What is Free gift?

Free gift lets you give a bonus item — a different product from the one being purchased — to customers who reach a discount tier. Customers can choose the variant of the gift themselves.

Why use it?

  • Encourages customers to try other products in your store, supporting cross-selling
  • Makes higher tiers feel more rewarding, nudging customers to add more to their cart
  • Creates a more generous, memorable shopping experience

How to set it up:

1. Open your Quantity Breaks offer and go to the Discount Tiers tab → Scroll down to the Offer tiers section
2. Choose the tier you want to add a Free gift to (for example, Tier 2).
3. Scroll down to the Extra section of that tier and click the Free gift button.

4. A Free gift card will appear. Under Gift, click Browse (or type directly into the search bar) to find and select the product you want to give away. 
  1. Once selected, use the quantity field next to the product to set how many units of the gift to include.
  2.  In the Gift title field, type the label customers will see (e.g. "Free").
  3. (Optional) Toggle Show Extra Badge ON if you want an extra tag to appear on this tier, then customize the Extra Text (e.g. "EXTRA").
  4. Click the Delete button if you want to remove the Free gift deal.

Notes
If you want to add more than a free gift (different products), in Extra (right below your current free gift setup), choose a different Free gift deal.
5. Check the Preview panel on the right, you'll see the gift product appear inside the tier with its own variant picker (e.g. color, size) so customers can choose before adding to cart.
6. Click Save once you're happy with the setup.

3. How to Set up Upsells

What is Upsell? Upsell lets you offer a second product, at a discount or complementary price, alongside a discount tier, giving customers an easy way to add another item to their order.

Why use it?

  • Increases average order value by promoting a second product
  • A good way to move specific inventory with a targeted discount
  • Customers stay in control, they can opt in or out, so it never feels pushy

How to set it up:

1. Open your Quantity Breaks offer and go to the Discount Tiers tab → Scroll down to the Offer tiers section
2. Choose the tier you want to add an Upsell to (for example, Tier 2).
3. Scroll down to the Extra section of that tier and click the Upsell button.

4. An upsell card will appear. 
  1. Under Product, click Browse (or type directly into the search bar) to find and select the product you want to upsell. You can offer more than one upsell product by clicking the plus (+) button or by directly entering the quantity you want.
  1. In the Upsell title field, type the label customers will see (e.g. "Save 20%" or "20% OFF").
  2. Turn the Discount toggle ON, then:
    1. Discount type: choose Fixed Discount, Percentage Discount, or Fixed product price.
    2. Discount Value (Per Item): enter the amount or percentage to discount.

  1. (Optional) Check the Selected by default box if you want the upsell product to be automatically added to the customer's cart once they reach this tier, customers can still uncheck it if they don't want it.
  2. (Optional) Toggle Show Extra Badge ON if you want an extra tag to appear on this tier, then customize the Extra Text (e.g. "EXTRA").
  3. Click the Delete button to remove the BOGO deal.

Notes
If you want to offer more than one upsell product (different products), in Extra (right below your current free gift setup), choose a different Upsell deal.
5. Check the Preview panel on the right, the upsell product appears inside the tier with a checkbox, so customers can add or remove it from their order.
6. Click Save once you're happy with the setup.


4. Mixed BOGO, Free gift & Upsell

What is it?

This isn't a separate button; it's simply the result of adding both Free gift/BOGO and Upsell to the same tier. Since a tier can carry more than one Extra at once, combining these two gives you the benefits of both in a single tier.

Why use it?

  • Buyers get a free item AND a discounted add-on, it feels like winning twice
  • Boosts trial of other products, supports cross-selling, and increases cart diversity all at once
  • Creates a richer, more rewarding tier that can outperform either Extra used alone

How to set it up:

  1. Open your Quantity Breaks offer and go to the Discount Tiers tab → Scroll down to the Offer tiers section.
  2. Choose the tier you want to apply both Extras to.
  3. Follow the steps guided in sections 1 & 2 to add and configure your gift/BOGO product.
  4. Without leaving the tier, scroll to the Extra section again and follow the steps in section 3 (Upsell) to add and configure your upsell product.
5. Check the Preview panel on the right, you'll see both the free gift and the upsell product listed inside the same tier.

6. Click Save once you're happy with the setup.

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